Our experience with Lisa Kent could not have been more positive. We contacted her while we were far from eligible for a loan, but with her guidance, within a matter of a few months, she taught us how to get our credit on track. When we found a Realtor, Lisa was in constant communication with her and us, and when we found our home, Lisa had the paperwork ready to go, and even came to closing with us and pushed the process along. She's direct, but warm. If we were to ever to want/need a bigger home, we would absolutely return to her.